How to Write a Good Customer Service Resume
An effective customer-service Resume or CV (Curriculum Vitae) must highlight your relevant qualifications and experience. A well-written resume and a strong cover letter, as well as a professional LinkedIn profile, can make the difference in obtaining a job. At Hervey Bay Resume, we specialize in offering resume and CV writing services, cover letter writing and LinkedIn profile optimization to help one standout from your competition. In this post, we’ll explain how to present customer service on your resume or CV, demonstrate capabilities in customer service on your resume or CV and offer suggestions on what to write about customer service abilities.
How to describe the customer service in a resume or CV?
When describing your customer-service experience, focus on specific work duties and responsibilities. Use action verbs, such as "assisted," "resolved," or "responded," to describe your work. Include any pertinent metrics, such as the percentage of satisfaction with your customers, to prove your effectiveness.
How can you demonstrate the skills of customer service on a CV or resume:
Alongside the description of your experience, it’s important to highlight specific skills that are applicable to customer service. This includes the ability to communicate and solve problems. Include any relevant training or certifications, such as a customer service course or a certificate in a specific customer service software.
What should I include in my report on customer services skills?
When writing about customer service skills, focus on the most vital and pertinent skills to the job you’re applying for. For instance, if the job involves a lot phone calls, then highlight your experience and skills in telephone customer service.
How do I write my experiences with my customers:
When writing about your experience with your customer service experience, include specific examples and measure your achievements. As an example, instead of using the phrase "Helped customers with their queries," say "Assisted an average of 50 customers per day with their questions, resulting in a 90percent percentage of satisfaction."
By following these recommendations that you will be able to craft your customer service resume CV, cover letter and LinkedIn profile that showcases your relevant experiences and abilities and make you a good candidate for customer service roles. Be sure the need to check your resume, the cover letter and CV prior to you submit it. You may also consider soliciting help from an expert at Hervey Bay Resume if you need assistance.
