How do you describe customer service on a resume

Posted by Hervey Bay Resume on 20 Feb 2025

When applying for a client service position, it’s crucial to highlight your relevant expertise and experiences in your resume. A well-written and professional resume can make a big difference in getting the job you’re looking for. The team at Hervey Bay Resume, we specialize in providing resume writing services to ensure that you stand out the rest of the applicants. In this post, we’ll explain how to describe customer service in a resume.

  1. Use action verbs: When explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively engaged in your customer service activities and are able to show results.
  2. Incorporate specific job duties and responsibilities. Be clear when describing your service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed the customer service representatives and handled complaints from customers."
  3. Offer metrics: Include relevant metrics such as customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% by using effective problem-solving techniques."
  4. Customize your resume: tailor your resume to match the customer service position that you’re applying for. Highlight the experience and skills that are most relevant to the job.
  5. Check your resume for errors and seek help from a professional You should proofread your resume prior to you submit it to ensure it is error-free. If you require assistance you can seek help from a professional with Hervey Bay Resume.

If you follow these guidelines follow these suggestions to create an effective customer service resume that effectively highlights your relevant work experience and expertise. Remember to adapt your resume to the job you’re applying to and ensure that you have it proofread before you submit it. Hervey Bay Resume can also assist you in creating a successful resume that showcases your skills and experiences.

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