How to present Customer Service on a Resume

Posted by Hervey Bay Resume on 26 Jan 2026

When applying for a customer service job, it’s important to list your relevant experiences and abilities in your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve been hoping for. Here at Hervey Bay Resume, we specialize in resume writing to aid you in standing out from the competition. In this article, we’ll give you tips on how to convey the level of customer service in your resume.

  1. Use action verbs: When describing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs show that you are actively engaged in your customer service activities and have seen results.
  2. Include specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service," write "managed the team of customer service reps and handled complaints from customers."
  3. Incorporate relevant metrics like customer satisfaction rates to prove the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
  4. Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Include the relevant skills and experience which are most relevant for the position.
  5. Check your resume for errors and seek help from a professional You should proofread your resume prior to sending it out to ensure there are no errors. If you need help, consider seeking professional help at Hervey Bay Resume.

If you follow these advices follow these suggestions to create your own customer service resume which effectively showcases your relevant experience and expertise. Make sure you modify your resume to fit the job you’re applying for , and check it for errors before submitting it. Hervey Bay Resume can also assist you in creating an effective resume that highlights your abilities and experiences.

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